Is the steam mop safe for hardwood floors?

Yes. It’s designed for sealed hardwood, tile, laminate, marble, and vinyl surfaces.

Does Bollit offer a warranty?

Yes. All products come with a warranty for manufacturing defects.

What does the warranty cover?

It covers defects in materials and workmanship under normal use.

How do I claim a warranty?

Contact our support team helpbollit@gmail.com with your order details and we’ll guide you through the process.

How long does delivery take?

Most orders are delivered the next day, depending on your order time.

How do I use the steam mop?

Fill the water tank, power it on, wait a few seconds to heat up, and start cleaning.

What surfaces can I use it on?

It’s safe for every floor including wood, tile, laminate, marble, and vinyl.

Is it safe around children and pets?

Yes. It cleans using steam only, without leaving harmful chemical residue so it is safe or pets and children.

How often should I use it?

You can use it as often as needed for everyday cleaning or deep cleaning sessions.

How long does delivery take?

Most orders are delivered the next day, depending on your order time.

Do you offer free shipping?

Yes, we offer free shipping on orders above €30.

Can I track my order?

Yes. You’ll receive a tracking link once your order is shipped.

Can I return my product?

Yes. You can return your product within 30 days of delivery.

How do I start a return?

You can start your return through our Refund Policy page. Follow the simple steps and we’ll guide you through the process.

Is the steam mop safe for hardwood floors?

Yes. It’s designed for sealed hardwood, tile, laminate, marble, and vinyl surfaces.

Does it require cleaning chemicals?

No chemicals required. Pure water steam kills 99.9% of bacteria.

How long does it take to heat up?

It typically reaches full steam temperature in 30 seconds.

How long does the water tank last?

A full tank provides approximately 15-20 minutes of continuous steam.